Business Office
The business office is open Mon - Fri: 8:00am - 5:00pm, except holidays. Our phone number is (720) 979-0010. Our organization offers the following options to help ensure timely payment of your account. Please be aware that if you have medical insurance, including Medicare, benefits may vary according to your policy. The Business Office will do their best to assist you in applying for all the benefits you are entitled to under your policy.
Billing Practices
Rocky Mountain Surgery Center's policy is to bill the patient's insurance company for facility charges. We will also collect any co-payments, co-insurance or deductibles at the time of surgery. The responsible party will be billed for any charges the insurance company does not cover, including co-payments, deductibles and con-insurance.
Additionally, the responsible party will be billed fro facility charges in full should the insurance company deny coverage due to lack of referral, no pre-authorization, lack of proper reporting or incident/accident or lack of individual coverage, where applicable.
It is the patient's responsibility to understand their individual insurance benefits.
Collection Activity
Any account balance that is not paid by ninety (90) days from the date of service may be forwarded to a collection agency. Rocky Mountain Surgery Center may also forward to a collection agency prior to ninety (90) days from the date of service if deemed necessary. Should litigation be necessary to collect an amount owed, the responsible party agrees to pay all costs or collections including, but not limited to, collection fees, attorney fees, interest and court costs.
Patients with no Insurance
Patients will receive a "self pay quote" from our business office prior to the date of surgery. Payment in full is expected at the time of admissions. In the event that payment in full is not possible at the time of admission, please contact our Accounts Receivable Coordinator or Business Office Manager in advance of your scheduled surgery to make payment arrangements. All amounts quoted to you, are for Rocky Mountain Surgery Center ONLY, you will receive separate bills from your physician, anesthesiologist and etc.
Payment Arrangements
Payment arrangements are available. Please ask about this option if you are interested. Any payment arrangements must be arranged prior to services being provided.
Refunds
Refunds, resulting from overpayments, will be reimbursed within 30 days.
Please note: You may receive medical bills from our surgery center, your surgeon, anesthesiologist, pathology, etc. Federal regulations mandate that billings for professional services (those provided by a physician) be separate from the surgery centers service charge. Therefore, services performed by your physician, will be billed separately from the surgery center bill. These services include, but are not limited to: reading x-rays, ultrasound, CT scans, examinations of pathological tissues, direct physician services.